What does happen in case of delay or cancellation of my flight?
The driver waits for the client up to 1 hour after the expected time of the pick-up, and you will need to pay 15€ more on the initial amount.
Is it possible to request a bill?
Can I request a taxi at any time -without reservation?
Yes, if you call us and we have available vehicles.
What equipment do your cars have?
We have 4 different models, from 5 to 8 seats, all very comfortable, with air conditioning and free WiFi.
Do the vehicles of more than 4 people are at extra cost?
Can I travel with my pet?
Yes, if you have a transportation box for it.
What are the payment methods?
The possible forms of payment are by PayPal or payment by credit and/or debit card: Visa, Visa Electron, MasterCard and American Express.
Is there any additional charge for paying by credit card?
No, the amount to pay will only be the cost of the service, without additional charge for payment by card.
Can I cancel a contracted service?
Yes, notifying by email with a minimum of 12 hours prior to collection of the customer
Can children travel?
If, however, if you do not notify us in advance, they will have to do so using the vehicle's own restraint systems, as laid down in Directive 2003/20/EC.
How do I contact you?
Once the payment was made, the booking is confirmed.
You can pay by PayPal, credit/debit card or by Stripe.
Once the payment was made, you will receive an email with the payment confirmation and the booking information.
CANCELLATIONS AND REFUNDS
Any request of cancellation must be notify by email at least 12 hours before the expected pick up time.
If the pick up is not carried out by reasons outside the company, there will be no right to refund.